Browse our most-asked questions, or open a support ticket below — our team typically replies within 24 hours.
Frequently Asked Questions
How do I save a map view?▾
Click the "Save" button in the top toolbar while viewing the map. Your view — including location, zoom level and active layers — will be saved to your Dashboard → Projects.
What data sources do you use?▾
We use official government and open datasets from HM Land Registry, Environment Agency, Natural England, Historic England, BGS and many more. Explore the live data layers from the Data Layers page.
Can I export my drawings?▾
Yes. The Draw panel on the map exports your drawings as GeoJSON, compatible with other GIS software.
Why is the Land Registry layer not showing?▾
HM Land Registry parcel boundaries only appear at zoom level 15 or higher. Zoom in closer to your area of interest to see them.
How do I cancel my subscription?▾
Go to My Account → Billing and click "Cancel Subscription". Your access continues until the end of your current billing period.
Can I generate a professional report?▾
Yes. Use the Reports tab on the map to capture your project details and generate a site-specific report, saved automatically to your Dashboard.
Submit a Support Ticket
Tell us what's happening and our team will get back to you within 24 hours.
Back to the platform
Open the map viewer or browse the full data layer catalogue.
