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Everything you need to get started with Maplify and get help fast — onboarding guides, FAQ, video tutorials and support contact.
Whether you're new to Maplify or looking for a specific answer, this page routes you to the right resource. Start with Getting Started if this is your first visit, or jump straight to the FAQ for a quick answer.
A step-by-step walkthrough of your first search, from finding a site to generating a shareable report. Go to Getting Started →
Answers to the most common questions about accounts, search credits, subscription plans and how our data is sourced and kept up to date. Go to FAQ →
Short, focused walkthroughs covering the map basics, data layers, drawing tools and reports. Go to Video Tutorials →
Can't find what you need above? Reach our support team directly and we'll get back to you as soon as possible. Go to Contact Support →
What are your support hours?
Our support team responds to enquiries submitted via the Contact page during UK business hours, typically within one working day.
Do you offer support by phone?
Support is currently handled by email via our Contact form, which lets us route your query to the right team quickly.
