Help Centre

Frequently Asked Questions

65+ answers on Maplify's property data, mapping tools, planning designations, flood risk, Land Registry, data sources, accounts and pricing.

Getting Started

What is Maplify?

Maplify is a UK property and land intelligence platform giving instant access to over 265 official government data layers, including HM Land Registry boundaries, flood risk zones, planning designations, heritage constraints, environmental designations and ground risk data. Property professionals use it for site screening, due diligence and property research.

Who is Maplify built for?

Maplify is used by property developers, planning consultants, architects, surveyors, solicitors and conveyancers, landowners, investors, self-builders, local authorities and housing associations — anyone who needs to quickly understand the constraints affecting a piece of land.

Is Maplify free to use?

Yes. The free plan lets you view all property constraints on the interactive map, search locations, toggle data layers and click to query constraint information, with 20 free searches per week. Paid Professional and Enterprise plans add saved searches, unlimited report generation, the Dashboard pipeline and team features.

What areas does Maplify cover?

Maplify covers England and Wales. HM Land Registry INSPIRE data is available for both countries; Environment Agency flood data covers England; Natural England and Historic England datasets cover England, with some Welsh-specific datasets included where available. Coverage varies by individual dataset — check the relevant data layer for its exact extent.

How do I search for a property?

Search using a postcode (e.g. SW1A 1AA), a full address, an OS National Grid reference (e.g. TQ 123 456), a what3words location, a Land Registry title number, or latitude/longitude coordinates. Type your search into the search bar and select from the results.

Do I need to create an account?

No account is required to view the map and property constraints. A free account lets you save searches and drawings. Paid plans unlock report generation, the Dashboard pipeline and advanced tools.

Can I use Maplify on my phone or tablet?

Yes, Maplify is fully responsive and works in any modern mobile browser, though for detailed site work a larger screen is recommended for the best experience.

Do I need to install any software?

No. Maplify runs entirely in your browser — there is nothing to download or install.

Land Registry Data

What Land Registry data does Maplify show?

Maplify displays the HM Land Registry INSPIRE Index Polygons, which show the extent and location of registered land and property in England and Wales. Each polygon represents a registered title and displays its title number. This dataset is updated monthly by HM Land Registry.

Can I see who owns a property?

Maplify shows property boundaries and title numbers from the INSPIRE Index, not ownership names. Ownership details are available by purchasing the official title register from HM Land Registry using the title number shown on the map, or through our Land Registry Search tool.

Why can't I see Land Registry boundaries?

Land Registry boundaries are only rendered from zoom level 17 and above, in line with the underlying data's licensing requirements. Zoom in closer to your area of interest and the property boundaries will appear.

Are the Land Registry boundaries legally definitive?

No. The INSPIRE Index Polygons show the general extent of registered titles and are indicative, not legally definitive boundaries. For boundary disputes or precise legal measurements, order the official title plan directly from HM Land Registry.

How often is Land Registry data updated?

HM Land Registry publishes updated INSPIRE Index Polygons monthly. New registrations and boundary amendments are reflected in the following month's release, and Maplify refreshes shortly after each release.

Can I order an official title register or title plan through Maplify?

Yes — from a property boundary you can order the official HM Land Registry title register and title plan documents directly, without needing to use the government portal separately.

What is a title number?

A title number is the unique reference HM Land Registry assigns to a registered piece of land or property. It is used to order official documents and to identify a specific parcel unambiguously.

Is all land in England and Wales registered?

No. Some land, particularly land that has not changed hands for a long time, remains unregistered. Unregistered land will not appear as a polygon in the INSPIRE Index.

Flood Risk

What flood data does Maplify show?

Environment Agency data including Flood Zone 2 (medium probability), Flood Zone 3 (high probability), Risk of Flooding from Surface Water, Risk of Flooding from Reservoirs and the Historic Flood Map showing past flood events.

What is the difference between Flood Zone 2 and Flood Zone 3?

Flood Zone 2 covers land with between 0.1% and 1% annual probability of river flooding. Flood Zone 3 covers land with a greater than 1% annual probability of river flooding, or greater than 0.5% for sea flooding. Zone 3 sites generally face more stringent planning requirements.

Can I build in a flood zone?

It depends on the zone and use. Flood Zone 2 developments over 1 hectare typically require a Flood Risk Assessment; Flood Zone 3 requires an FRA for all developments and the Sequential Test must usually be passed. Always confirm current requirements with your local planning authority.

How accurate is the flood risk data?

Environment Agency flood maps are based on hydraulic modelling and are indicative risk areas, not guaranteed flood extents. Local factors such as drainage and flood defences can affect actual risk. For material decisions, commission a site-specific Flood Risk Assessment.

What is surface water flood risk?

Surface water flooding happens when rainfall cannot drain away fast enough through the ground or drainage systems, causing water to pool. It can affect properties well outside river or coastal flood zones, and is shown as a separate layer on Maplify.

Does flood risk affect my home insurance?

Flood risk can affect the availability and cost of buildings and contents insurance. Checking a property's flood zone before purchase helps you budget for insurance and understand whether flood resilience measures may be needed.

Planning Designations

What planning designations does Maplify show?

Green Belt, Areas of Outstanding Natural Beauty (National Landscapes), National Parks, Agricultural Land Classification, Article 4 Directions, Housing Allocations and Brownfield Land, sourced from planning.data.gov.uk and local planning authorities.

Can I build on Green Belt land?

Development in the Green Belt is strictly controlled under national planning policy. Most new buildings are considered inappropriate unless "very special circumstances" are demonstrated. Always check current national and local planning policy before assuming a use is or isn't permitted.

What is an Article 4 Direction?

An Article 4 Direction removes specific permitted development rights in a defined area. Where one applies, you will need full planning permission for changes that would otherwise not require it. Always read the actual direction document for the exact rights affected.

What is Brownfield Land and why does it matter?

Brownfield land is previously developed land. National planning policy generally favours reusing brownfield sites for new housing over greenfield land, so identifying brownfield status can be relevant to a site's development prospects.

What does Agricultural Land Classification tell me?

ALC grades land from 1 (excellent) to 5 (very poor) based on its agricultural quality. Best and Most Versatile land (Grades 1–3a) is given extra protection in planning policy, which can affect the likelihood of non-agricultural development being approved.

How do I find planning applications near a site?

Use our Planning Application Finder tool from the map toolbar to search for current and historic planning applications in the surrounding area.

Heritage & Conservation

What heritage data does Maplify show?

Listed Buildings (Grade I, II* and II), Conservation Areas, Scheduled Monuments, Registered Parks and Gardens, and World Heritage Sites, sourced from Historic England and local planning authorities.

What does Listed Building status mean?

Listed Buildings are legally protected for their special architectural or historic interest. Any works affecting the character of a listed building — internal or external — require Listed Building Consent in addition to any planning permission needed.

What restrictions apply in Conservation Areas?

Permitted development rights are restricted, trees are protected, and demolition generally requires consent. Some local authorities apply an additional Article 4 Direction on top of standard conservation area controls.

What is a Scheduled Monument?

A Scheduled Monument is a nationally important archaeological site or historic building given protection under law. Scheduled Monument Consent is required for almost any works affecting it, including below-ground disturbance.

Does a Tree Preservation Order stop me removing a tree?

A TPO makes it a criminal offence to cut down, top, lop, uproot or wilfully damage a protected tree without the local planning authority's written consent. Consent can be applied for, but is not guaranteed.

Environmental Designations

What environmental data does Maplify show?

Sites of Special Scientific Interest (SSSI), Special Areas of Conservation, Ancient Woodland, Nature Reserves, Nitrate Vulnerable Zones and Source Protection Zones, sourced from Natural England and the Environment Agency.

What is an SSSI?

A Site of Special Scientific Interest is a legally protected area notified for its wildlife, geology or landforms. Development affecting an SSSI, or within its Impact Risk Zone, typically requires consultation with Natural England.

What is Ancient Woodland?

Land continuously wooded since at least 1600 AD in England. It is treated as an irreplaceable habitat under national planning policy, and development resulting in its loss is normally refused unless wholly exceptional circumstances apply.

What is a Source Protection Zone?

An area around a groundwater source (such as a borehole or spring used for drinking water) where development is more tightly controlled to protect water quality. Zone 1 is closest to the source and carries the strictest controls.

What are Nitrate Vulnerable Zones?

Areas designated because nitrate from agriculture is at risk of polluting water. Farmers within an NVZ must follow specific rules on fertiliser and manure use, which can be relevant to agricultural land purchases.

Ground Risk & Contamination

What ground risk data does Maplify show?

Coal Mining Development High Risk Areas, historic landfill and contaminated land indicators, BGS radon potential, and geology and ground stability datasets from the Coal Authority and British Geological Survey.

What is a Coal Mining High Risk Area?

An area identified by the Coal Authority where coal mining legacy may affect development. A Coal Mining Risk Assessment is usually required with planning applications in these areas, and the Coal Authority must normally be consulted.

What does radon risk mapping show?

BGS data shows the estimated probability of properties in an area exceeding the radon Action Level. It is an area-level indicator, not a measurement for an individual property — a physical radon test is the only way to confirm levels at a specific address.

What is the Contaminated Land Register?

A register maintained by local authorities of land formally determined as contaminated under Part 2A of the Environmental Protection Act. It only reflects land officially investigated and designated, not all potentially contaminated sites.

Transport & Utilities

What transport data does Maplify show?

Roads, railways, HS2 safeguarded land, and Public Rights of Way including footpaths, bridleways and byways, helping you understand access and any statutory safeguarding affecting a site.

Does Maplify show utilities like water, gas and electricity?

Maplify provides broadband and mobile coverage data plus a Utilities Lookup tool for checking nearby infrastructure, though for exact underground asset locations always request statutory utility searches before any groundworks.

What does HS2 safeguarded land mean for a site?

Safeguarded land is protected from development that could prejudice the HS2 project. Planning permission is very unlikely to be granted for most new development within the safeguarded corridor without government consent.

Map Tools & Reports

How do I generate a Planning Constraints Report?

Draw or select a site boundary on the map, then use the Reports tab to generate a Planning Constraints Report — a structured summary of every relevant constraint layer affecting that boundary, downloadable as a PDF.

Can I measure distances and areas on the map?

Yes, the Measure tool lets you measure straight-line and multi-point distances, and the Draw tool lets you calculate the area of any polygon you draw.

What is the Buffer tool for?

The Buffer tool draws a radius around a point or shape — useful for checking, for example, which designations fall within 500m of a site boundary.

Can I export a block plan or site plan?

Yes, the Block Plan Export tool lets you generate an A3 landscape site location plan with your drawn boundary, suitable for planning application submissions.

Does Maplify have Street View?

Yes, the Street View tool lets you drop into ground-level imagery directly from the map to get a visual sense of a site and its surroundings.

What is the AI Copilot tool?

AI Copilot lets you ask natural-language questions about a site's constraints and get a summarised answer drawn from the data layers active on the map.

Can I see historic aerial imagery of a site?

Yes, the Historic Imagery tool lets you compare aerial photography of a site across different years to see how it has changed over time.

Can I share a map view with someone else?

Yes, use the Share Map tool to generate a link to your current map view, including active layers and any drawn shapes, so others can see exactly what you see.

Data Sources & Methodology

Where does Maplify's data come from?

Every layer comes from an official UK data source — HM Land Registry, the Environment Agency, Natural England, Historic England, the British Geological Survey, the Coal Authority and planning.data.gov.uk among others. See our Data Sources directory for the full list.

How often is the underlying data updated?

Update frequency varies by dataset — some are monthly, others are updated as changes occur at source. See our Data Update Schedule for the expected cycle for each dataset.

Is Maplify's mapping legally definitive?

No. Maplify provides indicative screening information from official sources for research and due diligence. For legally definitive information, always refer to the relevant source authority — see our Accuracy & Limitations page for a full explanation.

What should I do if I spot an error in the data?

Please let us know via our Corrections Policy page. We investigate reported errors and, where the issue originates with Maplify's processing, correct it; where it originates with the source dataset, we flag it to the relevant authority.

Do you have a methodology page explaining how layers are built?

Yes — our Methodology page explains how we ingest, process and display each official dataset, including our approach to accuracy and quality assurance.

Accounts & Billing

What features require a paid subscription?

Free access includes viewing all data layers, searching locations, querying constraints and basic measurements, with 20 free searches per week. Paid plans add saved searches, unlimited report generation, the Dashboard pipeline and team features — see Pricing for current details.

Can I cancel my subscription?

Yes, cancel at any time from your account settings. Access continues until the end of your current billing period, with no cancellation fee.

Do you offer team or enterprise pricing?

Yes — contact our sales team for a quote covering multi-seat and enterprise requirements.

What are search credits?

Search credits are consumed for certain premium actions such as generating detailed intelligence on a site. Your plan includes a monthly allowance, and additional credit packs can be purchased if you need more.

Can I upgrade or downgrade my plan at any time?

Yes, you can change plans at any time from My Account. Changes take effect immediately, and billing is adjusted accordingly.

How do I get an invoice or receipt?

Invoices for every payment are available to download from the Billing section of My Account.

How do I get in touch with support?

Use our Contact page or Support Centre to reach the Maplify team — we aim to respond to all enquiries promptly.

Still have a question?

Our team is happy to help with anything not covered here.

Contact support