.help-iod{font-family:IBM Plex Sans,Arial,sans-serif;color:#1b1b1f;background:#fff;-webkit-font-smoothing:antialiased}.help-iod *{box-sizing:border-box}.help-iod a{text-decoration:none;color:inherit;cursor:pointer}.help-hero{position:relative;background:#16121a;color:#fff;padding:72px 0 60px;overflow:hidden}.help-hero:before{content:"";position:absolute;top:0;right:0;bottom:0;left:0;background:radial-gradient(circle at 82% 8%,rgba(13,148,136,.24),transparent 52%);pointer-events:none}.help-hero-inner{position:relative;z-index:1;max-width:1140px;margin:0 auto;padding:0 16px;box-sizing:border-box}.help-kicker{font-size:11px;letter-spacing:.19em;text-transform:uppercase;font-weight:700;color:#2dd4bf;margin:0 0 16px;animation:layerUp .8s ease-out both}.help-hero h1{font-family:Roboto Slab,Georgia,serif;font-size:clamp(34px,5vw,56px);line-height:1.05;font-weight:700;margin:0 0 18px;letter-spacing:-.02em;animation:layerUp .8s .15s ease-out both}.help-hero .help-sub{font-size:clamp(16px,1.5vw,19px);line-height:1.6;color:#ffffffd1;max-width:720px;margin:0;animation:layerUp .8s .3s ease-out both}.help-hero-search{position:relative;max-width:560px;margin-top:30px;animation:layerUp .8s .45s ease-out both}.help-hero-search .hs-icon{position:absolute;left:16px;top:50%;transform:translateY(-50%);color:#0d9488;pointer-events:none}.help-hero-search input{width:100%;padding:15px 16px 15px 46px;border:1px solid rgba(255,255,255,.18);background:#ffffff0f;color:#fff;font:500 15px IBM Plex Sans,Arial,sans-serif;border-radius:2px}.help-hero-search input::-moz-placeholder{color:#ffffff80}.help-hero-search input::placeholder{color:#ffffff80}.help-hero-search input:focus{outline:none;border-color:#0d9488;box-shadow:0 0 0 3px #0d948833}@media (max-width:768px){.help-hero{padding:56px 0 44px}}.help-wrap{max-width:1140px;margin:0 auto;padding:56px 16px 72px;box-sizing:border-box}.help-wrap.tight{max-width:860px}@media (max-width:768px){.help-wrap{padding:40px 16px 56px}}.help-section-head{margin-bottom:28px}.help-section-head .kicker{font-size:11px;font-weight:700;letter-spacing:.19em;text-transform:uppercase;color:#0d9488;margin:0 0 10px}.help-section-head h2{font-family:Roboto Slab,Georgia,serif;font-size:clamp(26px,3.2vw,38px);font-weight:700;letter-spacing:-.02em;color:#1b1b1f;margin:0 0 10px}.help-section-head p{font-size:16px;line-height:1.65;color:#4d4d58;max-width:760px;margin:0}.help-cards{display:grid;grid-template-columns:repeat(3,1fr);gap:18px}.help-card{display:flex;flex-direction:column;background:#fff;border:1px solid #e6e3ea;padding:26px 24px;border-radius:2px;transition:border-color .2s,box-shadow .2s,transform .2s;text-decoration:none;height:100%}.help-card:hover{border-color:#0d9488;box-shadow:0 8px 22px #0d94881f;transform:translateY(-3px)}.help-card .ic{width:44px;height:44px;display:flex;align-items:center;justify-content:center;background:#fdf1f7;border:1px solid #f3d6e9;border-radius:2px;margin-bottom:18px;color:#0d9488}.help-card h3{font-size:18px;font-weight:700;color:#1b1b1f;margin:0 0 10px;letter-spacing:-.01em}.help-card p{font-size:14px;line-height:1.6;color:#4d4d58;margin:0 0 18px;flex-grow:1}.help-card .more{margin-top:auto;display:inline-flex;align-items:center;gap:7px;font-size:13px;font-weight:700;color:#0d9488}@media (max-width:1024px){.help-cards{grid-template-columns:repeat(2,1fr)}}@media (max-width:640px){.help-cards{grid-template-columns:1fr}}.help-steps{display:flex;flex-direction:column;gap:0}.help-step{display:grid;grid-template-columns:54px 1fr;gap:20px;padding:24px 0;border-top:1px solid #ece8ef}.help-step:first-child{border-top:0;padding-top:0}.help-step .num{width:44px;height:44px;background:#0d9488;color:#fff;font-family:Roboto Slab,Georgia,serif;font-weight:700;font-size:18px;display:flex;align-items:center;justify-content:center;border-radius:2px}.help-step h3{font-size:17px;font-weight:700;color:#1b1b1f;margin:0 0 8px;letter-spacing:-.01em}.help-step p{font-size:15px;line-height:1.65;color:#4d4d58;margin:0}@media (max-width:640px){.help-step{grid-template-columns:1fr;gap:12px}}.help-grid-2{display:grid;grid-template-columns:1fr 1fr;gap:24px}@media (max-width:768px){.help-grid-2{grid-template-columns:1fr}}.help-panel{background:#fff;border:1px solid #e6e3ea;border-top:3px solid #0D9488;padding:30px;border-radius:2px;box-shadow:0 8px 24px #280a280f}.help-panel h3{font-family:Roboto Slab,Georgia,serif;font-size:21px;font-weight:700;color:#1b1b1f;margin:0 0 12px;letter-spacing:-.01em}.help-panel p{font-size:15px;line-height:1.7;color:#4d4d58;margin:0 0 14px}.help-panel p:last-child{margin-bottom:0}.help-panel ul{list-style:none;padding:0;margin:0;display:flex;flex-direction:column;gap:10px}.help-panel ul li{display:flex;gap:10px;font-size:14.5px;line-height:1.6;color:#4d4d58}.help-panel ul li:before{content:"";width:7px;height:7px;background:#0d9488;border-radius:50%;flex:none;margin-top:9px}.help-panel a{color:#0d9488;font-weight:600;text-decoration:none}.help-panel a:hover{text-decoration:underline}.help-faq-layout{display:grid;grid-template-columns:220px 1fr;gap:40px;align-items:start}.help-faq-nav{position:sticky;top:90px;display:flex;flex-direction:column;gap:2px}.help-faq-nav .nav-title{font-size:11px;font-weight:700;letter-spacing:.14em;text-transform:uppercase;color:#9b9aa3;margin:0 0 12px}.help-faq-nav button{display:block;text-align:left;background:none;border:none;border-left:2px solid transparent;padding:8px 12px;font:500 13px IBM Plex Sans,Arial,sans-serif;color:#4d4d58;cursor:pointer;transition:color .2s,border-color .2s,background .2s}.help-faq-nav button:hover{color:#1b1b1f}.help-faq-nav button.active{color:#0d9488;border-left-color:#0d9488;background:#fdf1f7;font-weight:600}@media (max-width:900px){.help-faq-layout{grid-template-columns:1fr}.help-faq-nav{position:static;flex-direction:row;flex-wrap:wrap;gap:8px;margin-bottom:24px}.help-faq-nav button{border-left:none;border:1px solid #e6e3ea;border-radius:2px;padding:6px 12px}.help-faq-nav button.active{border-color:#0d9488;background:#fdf1f7}}.help-faq-cat{margin-bottom:40px;scroll-margin-top:90px}.help-faq-cat h3{font-family:Roboto Slab,Georgia,serif;font-size:22px;font-weight:700;color:#1b1b1f;margin:0 0 16px;padding-bottom:10px;border-bottom:2px solid #f3d6e9}.help-contact-methods{display:grid;grid-template-columns:repeat(3,1fr);gap:16px;margin-bottom:36px}.help-contact-methods .cm{background:#fff;border:1px solid #e6e3ea;padding:22px 20px;border-radius:2px}.help-contact-methods .cm .ic{width:40px;height:40px;display:flex;align-items:center;justify-content:center;background:#fdf1f7;border:1px solid #f3d6e9;border-radius:2px;margin-bottom:14px;color:#0d9488}.help-contact-methods .cm h3{font-size:15px;font-weight:700;color:#1b1b1f;margin:0 0 6px}.help-contact-methods .cm p{font-size:13.5px;line-height:1.55;color:#4d4d58;margin:0}.help-contact-methods .cm a{color:#0d9488;font-weight:600;text-decoration:none}.help-contact-methods .cm a:hover{text-decoration:underline}@media (max-width:768px){.help-contact-methods{grid-template-columns:1fr}}.help-form{background:#fff;border:1px solid #e6e3ea;border-top:3px solid #0D9488;padding:32px;border-radius:2px;box-shadow:0 8px 24px #280a280f}.help-form h2{font-family:Roboto Slab,Georgia,serif;font-size:24px;font-weight:700;color:#1b1b1f;margin:0 0 8px}.help-form .sub{font-size:14px;color:#4d4d58;margin:0 0 24px}.help-field{margin-bottom:18px}.help-field label{display:block;font-size:12px;font-weight:700;letter-spacing:.08em;text-transform:uppercase;color:#1b1b1f;margin:0 0 8px}.help-field input,.help-field textarea,.help-field select{width:100%;padding:12px 14px;border:1px solid #e6e3ea;background:#fff;font:500 14px IBM Plex Sans,Arial,sans-serif;color:#1b1b1f;border-radius:2px;transition:border-color .2s,box-shadow .2s}.help-field input:focus,.help-field textarea:focus,.help-field select:focus{outline:none;border-color:#0d9488;box-shadow:0 0 0 3px #0d94881f}.help-field textarea{resize:vertical;min-height:140px}.help-row{display:grid;grid-template-columns:1fr 1fr;gap:16px}@media (max-width:640px){.help-row{grid-template-columns:1fr}}.help-chips{display:flex;flex-wrap:wrap;gap:8px}.help-chips button{font:500 13px IBM Plex Sans,Arial,sans-serif;padding:8px 14px;border:1px solid #e6e3ea;background:#fff;color:#4d4d58;border-radius:2px;cursor:pointer;transition:all .2s}.help-chips button.active{background:#0d9488;border-color:#0d9488;color:#fff}.help-chips button:hover:not(.active){border-color:#0d9488;color:#0d9488}.help-form-error{font-size:13px;color:#0f766e;margin-top:8px}.help-form-success{text-align:center;padding:24px 0}.help-form-success .check{width:56px;height:56px;border-radius:50%;background:#fdf1f7;border:2px solid #f3d6e9;display:flex;align-items:center;justify-content:center;margin:0 auto 18px;color:#0d9488}.help-form-success h3{font-family:Roboto Slab,Georgia,serif;font-size:22px;font-weight:700;color:#1b1b1f;margin:0 0 8px}.help-form-success p{font-size:14px;color:#4d4d58;margin:0 0 24px}.help-notice{font-size:12px;color:#4d4d58;text-align:center;margin-top:16px}.help-notice a{color:#0d9488;font-weight:600}.help-video-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:20px}.help-video-card{background:#fff;border:1px solid #e6e3ea;border-radius:2px;overflow:hidden;transition:border-color .2s,box-shadow .2s,transform .2s}.help-video-card:hover{border-color:#0d9488;box-shadow:0 10px 28px #0d948824;transform:translateY(-3px)}.help-video-thumb{position:relative;aspect-ratio:16/9;background:linear-gradient(135deg,#2a1a2a,#16121a);display:flex;align-items:center;justify-content:center;overflow:hidden}.help-video-thumb:before{content:"";position:absolute;top:0;right:0;bottom:0;left:0;background:radial-gradient(circle at 30% 30%,rgba(13,148,136,.32),transparent 60%)}.help-video-thumb .play{position:relative;width:64px;height:64px;border-radius:50%;background:#fffffff2;display:flex;align-items:center;justify-content:center;color:#0d9488;z-index:1;box-shadow:0 6px 20px #0000004d;transition:transform .2s}.help-video-card:hover .help-video-thumb .play{transform:scale(1.08)}.help-video-thumb .duration{position:absolute;bottom:10px;right:10px;background:#000000b3;color:#fff;font-size:11px;font-weight:600;padding:3px 8px;border-radius:2px;z-index:1}.help-video-body{padding:20px 22px}.help-video-body h3{font-size:17px;font-weight:700;color:#1b1b1f;margin:0 0 8px;letter-spacing:-.01em}.help-video-body p{font-size:14px;line-height:1.6;color:#4d4d58;margin:0}@media (max-width:768px){.help-video-grid{grid-template-columns:1fr}}.help-tickets{display:flex;flex-direction:column;gap:10px}.help-ticket{display:flex;align-items:center;justify-content:space-between;gap:14px;background:#fff;border:1px solid #e6e3ea;padding:14px 18px;border-radius:2px}.help-ticket .subj{font-size:14px;font-weight:600;color:#1b1b1f;margin:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.help-ticket .meta{font-size:12px;color:#4d4d58;margin:3px 0 0}.help-badge{font-size:10px;font-weight:700;letter-spacing:.08em;text-transform:uppercase;padding:4px 10px;border-radius:2px;flex-shrink:0}.help-contact-cta{background:#fdf1f7;border:1px solid #f3d6e9;padding:28px;border-radius:2px;text-align:center;margin-top:36px}.help-contact-cta h3{font-family:Roboto Slab,Georgia,serif;font-size:20px;font-weight:700;color:#1b1b1f;margin:0 0 8px}.help-contact-cta p{font-size:14px;color:#4d4d58;margin:0 0 18px}